Remote Career Hub

Terms of Service

Effective Date: 30 November, 2025
Last Updated: 22 March, 2026

Welcome to Remote Career Hub. By accessing our website, registering for workshops, or using our services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

Effective Date: 30 November, 2025
Last Updated: 22 March, 2026

Welcome to Remote Career Hub. By accessing our website, registering for workshops, or using our services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By using our services, you confirm that you:

Are at least 18 years of age
Have the legal capacity to enter into a binding agreement
Agree to comply with these Terms and all applicable laws

If you do not agree to these Terms, please do not use our services.

By using our services, you confirm that you:

Are at least 18 years of age
Have the legal capacity to enter into a binding agreement
Agree to comply with these Terms and all applicable laws

If you do not agree to these Terms, please do not use our services.

2. Services Provided

Remote Career Hub provides:

Group workshops for individuals (e.g., Remote Essentials Workshop, Advanced Remote Lab).
1:1 coaching and mentorship (hourly or in bundles).
Organisational support for internal teams (remote/hybrid training and advisory).
NGO and government partner programs (remote readiness cohorts and related services).
Digital resources, templates, guides, and learning materials.
Access to alumni or partner community spaces (e.g., WhatsApp/Slack).

Our services are designed to build skills and readiness for international remote work, but we do not guarantee employment, job offers, or specific career outcomes.

Remote Career Hub provides:

Group workshops for individuals (e.g., Remote Essentials Workshop, Advanced Remote Lab).
1:1 coaching and mentorship (hourly or in bundles).
Organisational support for internal teams (remote/hybrid training and advisory).
NGO and government partner programs (remote readiness cohorts and related services).
Digital resources, templates, guides, and learning materials.
Access to alumni or partner community spaces (e.g., WhatsApp/Slack).

Our services are designed to build skills and readiness for international remote work, but we do not guarantee employment, job offers, or specific career outcomes.

3. Registration, Packages, and Payment

Your registration or booking is confirmed once full payment (or agreed deposit) is received.

You will receive confirmation with details for workshops, coaching sessions, or organisational engagements.
Registrations and bookings are not transferable without our written consent.

Indicative Pricing for Individuals:

Group workshops (e.g., Remote Essentials): from K300 per person (4-hour session).
Advanced Remote Lab: around K500 per person (4-hour session).
1:1 coaching: guide rate of around K200 per hour, with 5-hour (K1,000) and 10-hour (K2,000) bundles.

Current pricing is shown on our website or in proposals and may change with notice.

Payment Terms:

Individuals: payment is required before attending a workshop or coaching session unless indicated.
Organisational / NGO clients: payment terms (e.g., deposits, instalments) are defined in the specific proposal or agreement.
We accept common local payment methods (e.g., mobile money, bank transfers).
All fees are in Zambian Kwacha (ZMW), unless otherwise stated.

Your registration or booking is confirmed once full payment (or agreed deposit) is received.

You will receive confirmation with details for workshops, coaching sessions, or organisational engagements.
Registrations and bookings are not transferable without our written consent.

Indicative Pricing for Individuals:

Group workshops (e.g., Remote Essentials): from K300 per person (4-hour session).
Advanced Remote Lab: around K500 per person (4-hour session).
1:1 coaching: guide rate of around K200 per hour, with 5-hour (K1,000) and 10-hour (K2,000) bundles.

Current pricing is shown on our website or in proposals and may change with notice.

Payment Terms:

Individuals: payment is required before attending a workshop or coaching session unless indicated.
Organisational / NGO clients: payment terms (e.g., deposits, instalments) are defined in the specific proposal or agreement.
We accept common local payment methods (e.g., mobile money, bank transfers).
All fees are in Zambian Kwacha (ZMW), unless otherwise stated.

4. Cancellation and Refund Policy

Individuals – Workshops:

Cancellations 7+ days before the workshop: full refund minus a small administrative fee.
Cancellations 3–6 days before the workshop: partial refund or transfer to a future date, at our discretion.
Cancellations less than 3 days before, or no-shows: no refund.

Individuals – Coaching Bundles:

Coaching bundles are generally non-refundable once the first session has taken place.
Sessions can be rescheduled with reasonable notice (see section 5).

Organisations / NGOs:

Cancellation and refund terms are defined in the signed agreement or proposal and will supersede this general policy.

Cancellations by Remote Career Hub:

If we cancel a workshop or session, we will offer a new date or a refund of fees already paid for that specific service.

Individuals – Workshops:

Cancellations 7+ days before the workshop: full refund minus a small administrative fee.
Cancellations 3–6 days before the workshop: partial refund or transfer to a future date, at our discretion.
Cancellations less than 3 days before, or no-shows: no refund.

Individuals – Coaching Bundles:

Coaching bundles are generally non-refundable once the first session has taken place.
Sessions can be rescheduled with reasonable notice (see section 5).

Organisations / NGOs:

Cancellation and refund terms are defined in the signed agreement or proposal and will supersede this general policy.

Cancellations by Remote Career Hub:

If we cancel a workshop or session, we will offer a new date or a refund of fees already paid for that specific service.

5. Rescheduling Policy

Workshops (Individuals):

You may request to move your booking to another date with at least 48 hours’ notice, subject to availability.
Late rescheduling requests may be declined or incur an administrative fee.

Coaching Sessions:

Sessions can be rescheduled with at least 24 hours’ notice.
Sessions missed or cancelled with less than 24 hours’ notice may be counted as used.

Organisational / NGO Programs:

Rescheduling and changes are handled according to the project agreement and mutually agreed timelines.

Workshops (Individuals):

You may request to move your booking to another date with at least 48 hours’ notice, subject to availability.
Late rescheduling requests may be declined or incur an administrative fee.

Coaching Sessions:

Sessions can be rescheduled with at least 24 hours’ notice.
Sessions missed or cancelled with less than 24 hours’ notice may be counted as used.

Organisational / NGO Programs:

Rescheduling and changes are handled according to the project agreement and mutually agreed timelines.

6. Delivery Format and Attendance

Most services are delivered online via video conferencing (e.g., Google Meet).

Some organisational or NGO programs may be delivered in person or in a blended format, as agreed in advance.
You are responsible for having a suitable device, internet connection, and environment to participate.
We reserve the right to remove participants who are disruptive or violate guidelines; such removal does not entitle you to a refund.
Some sessions may be recorded for participants’ learning or internal quality review. We will inform you when recording is taking place, and recordings are not to be shared publicly without our consent.
We aim to provide an inclusive, respectful learning environment. Discrimination, harassment, or abusive behaviour towards facilitators or participants is not tolerated and may result in removal from sessions or communities without refund.

Most services are delivered online via video conferencing (e.g., Google Meet).

Some organisational or NGO programs may be delivered in person or in a blended format, as agreed in advance.
You are responsible for having a suitable device, internet connection, and environment to participate.
We reserve the right to remove participants who are disruptive or violate guidelines; such removal does not entitle you to a refund.
Some sessions may be recorded for participants’ learning or internal quality review. We will inform you when recording is taking place, and recordings are not to be shared publicly without our consent.
We aim to provide an inclusive, respectful learning environment. Discrimination, harassment, or abusive behaviour towards facilitators or participants is not tolerated and may result in removal from sessions or communities without refund.

7. Intellectual Property

All materials (slides, templates, recordings, guides, frameworks) are the intellectual property of Remote Career Hub.

You may use these materials for your own learning or, for organisations, within the agreed project scope.
You may not reproduce, sell, or publicly distribute our materials without written permission.

Any feedback or testimonials you share may be used (with your consent, where required) for marketing, case studies, or service improvement.

All materials (slides, templates, recordings, guides, frameworks) are the intellectual property of Remote Career Hub.

You may use these materials for your own learning or, for organisations, within the agreed project scope.
You may not reproduce, sell, or publicly distribute our materials without written permission.

Any feedback or testimonials you share may be used (with your consent, where required) for marketing, case studies, or service improvement.

8. Community Spaces (WhatsApp/Slack)

Access to community spaces is a benefit we may provide to participants and partners.
You agree to be respectful, professional, and not to spam or share inappropriate content.
We may remove members who violate community guidelines.
Community access is a discretionary benefit and may change or end over time.

Access to community spaces is a benefit we may provide to participants and partners.
You agree to be respectful, professional, and not to spam or share inappropriate content.
We may remove members who violate community guidelines.
Community access is a discretionary benefit and may change or end over time.

9. Limitation of Liability

No Employment Guarantees: Remote Career Hub provides training and resources but does not guarantee job placements, interviews, employment outcomes, or specific salary levels. Your success depends on multiple factors including individual effort, market conditions, and employer decisions.

Service Limitations:

We are not responsible for technical issues (internet outages, platform failures) that prevent workshop access
We are not liable for any indirect, incidental, or consequential damages arising from use of our services
Our total liability is limited to the amount you paid for the specific or package in question

Force Majeure:

We are not liable for failure to perform services due to circumstances beyond our control (natural disasters, internet failures, government restrictions, etc.)

Service Limitations:

We are not responsible for technical issues (internet outages, platform failures) that prevent workshop access
We are not liable for any indirect, incidental, or consequential damages arising from use of our services
Our total liability is limited to the amount you paid for the specific or package in question

Force Majeure:

We are not liable for failure to perform services due to circumstances beyond our control (natural disasters, internet failures, government restrictions, etc.)

10. Disclaimers

Content is for educational purposes and reflects our understanding at the time of delivery.
Remote work markets, employer needs, and visa/immigration rules change and are outside our control.
Nothing we provide should be taken as legal, financial, tax, or immigration advice.

Content is for educational purposes and reflects our understanding at the time of delivery.
Remote work markets, employer needs, and visa/immigration rules change and are outside our control.
Nothing we provide should be taken as legal, financial, tax, or immigration advice.

11. Privacy and Data Protection

Your personal information is handled according to our Privacy Policy. By using our services, you consent to data collection and use as described in that policy.

12. Organisational and NGO Engagements

For organisational and NGO clients:

Specific terms (scope, deliverables, timelines, fees, payment terms, and IP) are set out in a proposal or agreement.
If there is a conflict between that agreement and these Terms, the specific agreement will apply for that engagement.

For organisational and NGO clients:

Specific terms (scope, deliverables, timelines, fees, payment terms, and IP) are set out in a proposal or agreement.
If there is a conflict between that agreement and these Terms, the specific agreement will apply for that engagement.

13. Modifications to Terms

We may update these Terms from time to time. Updates will be posted on this page with a new “Last Updated” date. Continued use of our services after changes means you accept the updated Terms.

14. Governing Law and Disputes

These Terms are governed by the laws of Zambia.
If you have a concern, contact us first at admin@theremotecareerhub.com to try to resolve it.
If we cannot resolve a dispute informally, we may explore mediation before any formal legal action.

These Terms are governed by the laws of Zambia.
If you have a concern, contact us first at admin@theremotecareerhub.com to try to resolve it.
If we cannot resolve a dispute informally, we may explore mediation before any formal legal action.

15. Severability and Entire Agreement

If any part of these Terms is found invalid or unenforceable, the remaining parts continue in full force.
These Terms and our Privacy Policy together form the entire agreement between you and Remote Career Hub for the use of our services.

If any part of these Terms is found invalid or unenforceable, the remaining parts continue in full force.
These Terms and our Privacy Policy together form the entire agreement between you and Remote Career Hub for the use of our services.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Remote Career Hub regarding use of our services.

17. Contact Information

For questions about these Terms of Service, please contact us:

Remote Career Hub
Email: admin@theremotecareerhub.com
Phone: +260771325245

For questions about these Terms of Service, please contact us:

Remote Career Hub
Email: admin@theremotecareerhub.com
Phone: +260771325245

18. Acknowledgement

By registering for our workshops or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.