Terms of Service

Effective Date: 30 November, 2025
Last Updated: 30 November, 2025

Welcome to Remote Career Hub. By accessing our website, registering for workshops, or using our services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

Effective Date: 30 November, 2025
Last Updated: 30 November, 2025

Welcome to Remote Career Hub. By accessing our website, registering for workshops, or using our services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

Effective Date: 30 November, 2025
Last Updated: 30 November, 2025

Welcome to Remote Career Hub. By accessing our website, registering for workshops, or using our services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

1. Acceptance of Terms

1. Acceptance of Terms

By using our services, you confirm that you:

  • Are at least 18 years of age

  • Have the legal capacity to enter into a binding agreement

  • Agree to comply with these Terms and all applicable laws

If you do not agree to these Terms, please do not use our services.

By using our services, you confirm that you:

  • Are at least 18 years of age

  • Have the legal capacity to enter into a binding agreement

  • Agree to comply with these Terms and all applicable laws

If you do not agree to these Terms, please do not use our services.

By using our services, you confirm that you:

  • Are at least 18 years of age

  • Have the legal capacity to enter into a binding agreement

  • Agree to comply with these Terms and all applicable laws

If you do not agree to these Terms, please do not use our services.

2. Services Provided

2. Services Provided

2. Services Provided

Remote Career Hub provides:

  • Remote work skills training workshops across four core topics:

    • Digital Professional Presence

    • Remote Work Fundamentals & Culture

    • International Job Search Strategy

    • Virtual Interview Mastery

  • Digital resources, templates, and guides

  • Access to our alumni Slack community

  • Ongoing support and career guidance

Our workshops are designed to build job-ready skills for international remote work. However, we do not guarantee employment, job offers, or specific career outcomes.

Remote Career Hub provides:

  • Remote work skills training workshops across four core topics:

    • Digital Professional Presence

    • Remote Work Fundamentals & Culture

    • International Job Search Strategy

    • Virtual Interview Mastery

  • Digital resources, templates, and guides

  • Access to our alumni Slack community

  • Ongoing support and career guidance

Our workshops are designed to build job-ready skills for international remote work. However, we do not guarantee employment, job offers, or specific career outcomes.

Remote Career Hub provides:

  • Remote work skills training workshops across four core topics:

    • Digital Professional Presence

    • Remote Work Fundamentals & Culture

    • International Job Search Strategy

    • Virtual Interview Mastery

  • Digital resources, templates, and guides

  • Access to our alumni Slack community

  • Ongoing support and career guidance

Our workshops are designed to build job-ready skills for international remote work. However, we do not guarantee employment, job offers, or specific career outcomes.

3. Workshop Registration and Payment

3. Workshop Registration and Payment

3. Workshop Registration and Payment

Registration:

  • Workshop registration is confirmed upon receipt of full payment

  • You will receive a confirmation email with workshop details and joining instructions

  • Registration is non-transferable without prior written consent

Pricing:

  • Single Workshop: Standard pricing applies per workshop

  • Early Bird Discount: Available for registrations made 2+ weeks in advance

  • Group Discount: Available when registering with 2 friends

  • Multi-Workshop Packages: Discounted bundles available for 3, 4, or 5 workshop credits

    • Career Accelerator (3 workshops): 10% savings

    • Complete Career Track (4 workshops): 20% savings

    • Full Mastery Pass (5 workshop credits): 25% savings

  • Current pricing is displayed on our website and is subject to change with notice

Payment Terms:

  • Single workshops: Full payment required at registration

  • Multi-workshop packages: 50% deposit upfront, 50% before 2nd workshop attendance

  • Full payment option: Additional discount available for packages paid in full upfront

  • We accept FNB eWallet and mobile money

  • Payment must be completed before workshop access is granted

  • All fees are in Zambian Kwacha (ZMW)

Package Validity:

  • Multi-workshop packages are valid for 12 months from date of purchase

  • Workshop credits can be used for any of our 4 core workshops throughout the year

  • Packages are transferable to one other person if original purchaser cannot attend

  • Unused workshop credits expire 12 months after purchase

  • Package purchases are non-refundable but credits are rebookable within the validity period

Workshop Booking:

  • Package holders must book workshops at least 72 hours in advance, subject to availability

  • Workshop spots are limited and allocated on a first-come, first-served basis

Registration:

  • Workshop registration is confirmed upon receipt of full payment

  • You will receive a confirmation email with workshop details and joining instructions

  • Registration is non-transferable without prior written consent

Pricing:

  • Single Workshop: Standard pricing applies per workshop

  • Early Bird Discount: Available for registrations made 2+ weeks in advance

  • Group Discount: Available when registering with 2 friends

  • Multi-Workshop Packages: Discounted bundles available for 3, 4, or 5 workshop credits

    • Career Accelerator (3 workshops): 10% savings

    • Complete Career Track (4 workshops): 20% savings

    • Full Mastery Pass (5 workshop credits): 25% savings

  • Current pricing is displayed on our website and is subject to change with notice

Payment Terms:

  • Single workshops: Full payment required at registration

  • Multi-workshop packages: 50% deposit upfront, 50% before 2nd workshop attendance

  • Full payment option: Additional discount available for packages paid in full upfront

  • We accept FNB eWallet and mobile money

  • Payment must be completed before workshop access is granted

  • All fees are in Zambian Kwacha (ZMW)

Package Validity:

  • Multi-workshop packages are valid for 12 months from date of purchase

  • Workshop credits can be used for any of our 4 core workshops throughout the year

  • Packages are transferable to one other person if original purchaser cannot attend

  • Unused workshop credits expire 12 months after purchase

  • Package purchases are non-refundable but credits are rebookable within the validity period

Workshop Booking:

  • Package holders must book workshops at least 72 hours in advance, subject to availability

  • Workshop spots are limited and allocated on a first-come, first-served basis

Registration:

  • Workshop registration is confirmed upon receipt of full payment

  • You will receive a confirmation email with workshop details and joining instructions

  • Registration is non-transferable without prior written consent

Pricing:

  • Single Workshop: Standard pricing applies per workshop

  • Early Bird Discount: Available for registrations made 2+ weeks in advance

  • Group Discount: Available when registering with 2 friends

  • Multi-Workshop Packages: Discounted bundles available for 3, 4, or 5 workshop credits

    • Career Accelerator (3 workshops): 10% savings

    • Complete Career Track (4 workshops): 20% savings

    • Full Mastery Pass (5 workshop credits): 25% savings

  • Current pricing is displayed on our website and is subject to change with notice

Payment Terms:

  • Single workshops: Full payment required at registration

  • Multi-workshop packages: 50% deposit upfront, 50% before 2nd workshop attendance

  • Full payment option: Additional discount available for packages paid in full upfront

  • We accept FNB eWallet and mobile money

  • Payment must be completed before workshop access is granted

  • All fees are in Zambian Kwacha (ZMW)

Package Validity:

  • Multi-workshop packages are valid for 12 months from date of purchase

  • Workshop credits can be used for any of our 4 core workshops throughout the year

  • Packages are transferable to one other person if original purchaser cannot attend

  • Unused workshop credits expire 12 months after purchase

  • Package purchases are non-refundable but credits are rebookable within the validity period

Workshop Booking:

  • Package holders must book workshops at least 72 hours in advance, subject to availability

  • Workshop spots are limited and allocated on a first-come, first-served basis

4. Cancellation and Refund Policy

4. Cancellation and Refund Policy

4. Cancellation and Refund Policy

By You (Participant) - Single Workshop Purchases:

  • Cancellations made 7+ days before the workshop: Full refund minus 10% administrative fee

  • Cancellations made 3-6 days before the workshop: 50% refund

  • Cancellations made less than 3 days before or no-shows: No refund

By You (Participant) - Multi-Workshop Packages:

  • Package purchases are non-refundable

  • If you cannot attend a specific workshop, you may rebook using your package credits within the 12-month validity period

  • Unused credits expire after 12 months with no refund

By Us (Remote Career Hub):

  • If we cancel a workshop, single workshop participants will receive a full refund or the option to transfer to another session

  • Package holders will retain their workshop credits for future use

  • We reserve the right to cancel workshops due to insufficient enrolment or unforeseen circumstances

By You (Participant) - Single Workshop Purchases:

  • Cancellations made 7+ days before the workshop: Full refund minus 10% administrative fee

  • Cancellations made 3-6 days before the workshop: 50% refund

  • Cancellations made less than 3 days before or no-shows: No refund

By You (Participant) - Multi-Workshop Packages:

  • Package purchases are non-refundable

  • If you cannot attend a specific workshop, you may rebook using your package credits within the 12-month validity period

  • Unused credits expire after 12 months with no refund

By Us (Remote Career Hub):

  • If we cancel a workshop, single workshop participants will receive a full refund or the option to transfer to another session

  • Package holders will retain their workshop credits for future use

  • We reserve the right to cancel workshops due to insufficient enrolment or unforeseen circumstances

By You (Participant) - Single Workshop Purchases:

  • Cancellations made 7+ days before the workshop: Full refund minus 10% administrative fee

  • Cancellations made 3-6 days before the workshop: 50% refund

  • Cancellations made less than 3 days before or no-shows: No refund

By You (Participant) - Multi-Workshop Packages:

  • Package purchases are non-refundable

  • If you cannot attend a specific workshop, you may rebook using your package credits within the 12-month validity period

  • Unused credits expire after 12 months with no refund

By Us (Remote Career Hub):

  • If we cancel a workshop, single workshop participants will receive a full refund or the option to transfer to another session

  • Package holders will retain their workshop credits for future use

  • We reserve the right to cancel workshops due to insufficient enrolment or unforeseen circumstances

5. Rescheduling Policy

5. Rescheduling Policy

5. Rescheduling Policy

Single Workshop Participants:

  • Contact us at least 48 hours before the scheduled session

  • We will move you to the next available workshop at no additional cost

  • Rescheduling requests made with less than 48 hours' notice are subject to availability and may incur a K50 administrative fee

  • You may reschedule once per registration; additional changes require approval

Multi-Workshop Package Holders:

  • You may book and rebook workshops freely using your package credits within the 12-month validity period

  • All bookings must be made at least 72 hours in advance

  • Rescheduling within 48 hours of a workshop may result in forfeiture of that workshop credit

Single Workshop Participants:

  • Contact us at least 48 hours before the scheduled session

  • We will move you to the next available workshop at no additional cost

  • Rescheduling requests made with less than 48 hours' notice are subject to availability and may incur a K50 administrative fee

  • You may reschedule once per registration; additional changes require approval

Multi-Workshop Package Holders:

  • You may book and rebook workshops freely using your package credits within the 12-month validity period

  • All bookings must be made at least 72 hours in advance

  • Rescheduling within 48 hours of a workshop may result in forfeiture of that workshop credit

Single Workshop Participants:

  • Contact us at least 48 hours before the scheduled session

  • We will move you to the next available workshop at no additional cost

  • Rescheduling requests made with less than 48 hours' notice are subject to availability and may incur a K50 administrative fee

  • You may reschedule once per registration; additional changes require approval

Multi-Workshop Package Holders:

  • You may book and rebook workshops freely using your package credits within the 12-month validity period

  • All bookings must be made at least 72 hours in advance

  • Rescheduling within 48 hours of a workshop may result in forfeiture of that workshop credit

6. Workshop Schedule and Format

6. Workshop Schedule and Format

6. Workshop Schedule and Format

Workshop Timing:

  • Workshops are held for four hours at a time and are subject to change with notice.

  • Workshop schedule is published quarterly on our website

  • Dates are subject to change with reasonable notice

Workshop Format:

  • All workshops are conducted online via video conferencing

  • Maximum capacity: 20 participants per workshop

  • Interactive format with hands-on exercises and real-world application

Workshop Timing:

  • Workshops are held for four hours at a time and are subject to change with notice.

  • Workshop schedule is published quarterly on our website

  • Dates are subject to change with reasonable notice

Workshop Format:

  • All workshops are conducted online via video conferencing

  • Maximum capacity: 20 participants per workshop

  • Interactive format with hands-on exercises and real-world application

Workshop Timing:

  • Workshops are held for four hours at a time and are subject to change with notice.

  • Workshop schedule is published quarterly on our website

  • Dates are subject to change with reasonable notice

Workshop Format:

  • All workshops are conducted online via video conferencing

  • Maximum capacity: 20 participants per workshop

  • Interactive format with hands-on exercises and real-world application

7. Workshop Attendance and Participation

7. Workshop Attendance and Participation

7. Workshop Attendance and Participation

Your Responsibilities:

  • Attend workshops on time with necessary materials (laptop/smartphone, stable internet connection)

  • Participate respectfully and professionally

  • Complete pre-workshop preparation tasks when provided

  • Maintain confidentiality of proprietary materials and other participants' information

Our Rights:

  • We reserve the right to remove participants who are disruptive, disrespectful, or violate workshop rules

  • Removal due to misconduct will not result in a refund or credit restoration

Attendance:

  • Late arrivals (more than 15 minutes) may be denied entry at facilitator's discretion

  • No-shows forfeit their workshop spot with no refund or credit restoration

Your Responsibilities:

  • Attend workshops on time with necessary materials (laptop/smartphone, stable internet connection)

  • Participate respectfully and professionally

  • Complete pre-workshop preparation tasks when provided

  • Maintain confidentiality of proprietary materials and other participants' information

Our Rights:

  • We reserve the right to remove participants who are disruptive, disrespectful, or violate workshop rules

  • Removal due to misconduct will not result in a refund or credit restoration

Attendance:

  • Late arrivals (more than 15 minutes) may be denied entry at facilitator's discretion

  • No-shows forfeit their workshop spot with no refund or credit restoration

Your Responsibilities:

  • Attend workshops on time with necessary materials (laptop/smartphone, stable internet connection)

  • Participate respectfully and professionally

  • Complete pre-workshop preparation tasks when provided

  • Maintain confidentiality of proprietary materials and other participants' information

Our Rights:

  • We reserve the right to remove participants who are disruptive, disrespectful, or violate workshop rules

  • Removal due to misconduct will not result in a refund or credit restoration

Attendance:

  • Late arrivals (more than 15 minutes) may be denied entry at facilitator's discretion

  • No-shows forfeit their workshop spot with no refund or credit restoration

8. Intellectual Property

8. Intellectual Property

8. Intellectual Property

Our Content:

  • All workshop materials, templates, guides, presentations, and content are the intellectual property of Remote Career Hub

  • You may use materials for personal career development only

  • You may not reproduce, distribute, sell, or share our materials without written permission

Your Content:

  • Any content you submit (feedback, testimonials, questions) may be used by us for marketing and promotional purposes

  • You retain ownership but grant us a licence to use such content

Our Content:

  • All workshop materials, templates, guides, presentations, and content are the intellectual property of Remote Career Hub

  • You may use materials for personal career development only

  • You may not reproduce, distribute, sell, or share our materials without written permission

Your Content:

  • Any content you submit (feedback, testimonials, questions) may be used by us for marketing and promotional purposes

  • You retain ownership but grant us a licence to use such content

Our Content:

  • All workshop materials, templates, guides, presentations, and content are the intellectual property of Remote Career Hub

  • You may use materials for personal career development only

  • You may not reproduce, distribute, sell, or share our materials without written permission

Your Content:

  • Any content you submit (feedback, testimonials, questions) may be used by us for marketing and promotional purposes

  • You retain ownership but grant us a licence to use such content

9. Slack Community

9. Slack Community

9. Slack Community

Access to our Slack community includes:

  • Ongoing job leads and career resources

  • Peer networking and support

  • Monthly office hours (subject to availability)

Community Guidelines:

  • Be respectful and professional

  • No spam, solicitation, or inappropriate content

  • We reserve the right to remove members who violate community standards

Access:

  • Community access is provided upon completion of your first workshop

  • Access continues for alumni regardless of additional workshop participation

Access to our Slack community includes:

  • Ongoing job leads and career resources

  • Peer networking and support

  • Monthly office hours (subject to availability)

Community Guidelines:

  • Be respectful and professional

  • No spam, solicitation, or inappropriate content

  • We reserve the right to remove members who violate community standards

Access:

  • Community access is provided upon completion of your first workshop

  • Access continues for alumni regardless of additional workshop participation

Access to our Slack community includes:

  • Ongoing job leads and career resources

  • Peer networking and support

  • Monthly office hours (subject to availability)

Community Guidelines:

  • Be respectful and professional

  • No spam, solicitation, or inappropriate content

  • We reserve the right to remove members who violate community standards

Access:

  • Community access is provided upon completion of your first workshop

  • Access continues for alumni regardless of additional workshop participation

10. Limitation of Liability

10. Limitation of Liability

10. Limitation of Liability

No Employment Guarantees: Remote Career Hub provides training and resources but does not guarantee job placements, interviews, employment outcomes, or specific salary levels. Your success depends on multiple factors including individual effort, market conditions, and employer decisions.

Service Limitations:

  • We are not responsible for technical issues (internet outages, platform failures) that prevent workshop access

  • We are not liable for any indirect, incidental, or consequential damages arising from use of our services

  • Our total liability is limited to the amount you paid for the specific workshop or package in question

Force Majeure:

  • We are not liable for failure to perform services due to circumstances beyond our control (natural disasters, internet failures, government restrictions, etc.)

No Employment Guarantees: Remote Career Hub provides training and resources but does not guarantee job placements, interviews, employment outcomes, or specific salary levels. Your success depends on multiple factors including individual effort, market conditions, and employer decisions.

Service Limitations:

  • We are not responsible for technical issues (internet outages, platform failures) that prevent workshop access

  • We are not liable for any indirect, incidental, or consequential damages arising from use of our services

  • Our total liability is limited to the amount you paid for the specific workshop or package in question

Force Majeure:

  • We are not liable for failure to perform services due to circumstances beyond our control (natural disasters, internet failures, government restrictions, etc.)

No Employment Guarantees: Remote Career Hub provides training and resources but does not guarantee job placements, interviews, employment outcomes, or specific salary levels. Your success depends on multiple factors including individual effort, market conditions, and employer decisions.

Service Limitations:

  • We are not responsible for technical issues (internet outages, platform failures) that prevent workshop access

  • We are not liable for any indirect, incidental, or consequential damages arising from use of our services

  • Our total liability is limited to the amount you paid for the specific workshop or package in question

Force Majeure:

  • We are not liable for failure to perform services due to circumstances beyond our control (natural disasters, internet failures, government restrictions, etc.)

11. Disclaimers

11. Disclaimers

11. Disclaimers

  • Workshop content is for educational purposes and reflects current best practices as of the delivery date

  • Remote work market conditions, employer requirements, and job availability vary and are beyond our control

  • We make no warranties regarding specific outcomes or results

  • Information provided in workshops should not be considered legal, financial, or immigration advice

  • Workshop content is for educational purposes and reflects current best practices as of the delivery date

  • Remote work market conditions, employer requirements, and job availability vary and are beyond our control

  • We make no warranties regarding specific outcomes or results

  • Information provided in workshops should not be considered legal, financial, or immigration advice

  • Workshop content is for educational purposes and reflects current best practices as of the delivery date

  • Remote work market conditions, employer requirements, and job availability vary and are beyond our control

  • We make no warranties regarding specific outcomes or results

  • Information provided in workshops should not be considered legal, financial, or immigration advice

12. Privacy and Data Protection

12. Privacy and Data Protection

12. Privacy and Data Protection

Your personal information is handled according to our Privacy Policy. By using our services, you consent to data collection and use as described in that policy.

Your personal information is handled according to our Privacy Policy. By using our services, you consent to data collection and use as described in that policy.

Your personal information is handled according to our Privacy Policy. By using our services, you consent to data collection and use as described in that policy.

13. Organisational Training (NGOs, Government, Corporations, Educational Institutions)

13. Organisational Training (NGOs, Government, Corporations, Educational Institutions)

13. Organisational Training (NGOs, Government, Corporations, Educational Institutions)

For customised organisational training:

  • Terms are negotiated separately and documented in a formal agreement

  • Pricing, deliverables, and terms may differ from individual workshops

  • Contact us directly to discuss your organisation's needs

For customised organisational training:

  • Terms are negotiated separately and documented in a formal agreement

  • Pricing, deliverables, and terms may differ from individual workshops

  • Contact us directly to discuss your organisation's needs

For customised organisational training:

  • Terms are negotiated separately and documented in a formal agreement

  • Pricing, deliverables, and terms may differ from individual workshops

  • Contact us directly to discuss your organisation's needs

14. Modifications to Terms

14. Modifications to Terms

14. Modifications to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised Terms.

We will notify registered participants of significant changes via email.

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised Terms.

We will notify registered participants of significant changes via email.

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised Terms.

We will notify registered participants of significant changes via email.

15. Governing Law

15. Governing Law

15. Governing Law

These Terms are governed by the laws of Zambia. Any disputes arising from these Terms or our services will be resolved in accordance with Zambian law.

These Terms are governed by the laws of Zambia. Any disputes arising from these Terms or our services will be resolved in accordance with Zambian law.

These Terms are governed by the laws of Zambia. Any disputes arising from these Terms or our services will be resolved in accordance with Zambian law.

16. Dispute Resolution

16. Dispute Resolution

16. Dispute Resolution

In the event of a dispute:

  1. Contact us first at admin@theremotecareerhub.com to seek an amicable resolution

  2. If unresolved, disputes may be submitted to mediation

  3. Legal action may be pursued as a last resort

In the event of a dispute:

  1. Contact us first at admin@theremotecareerhub.com to seek an amicable resolution

  2. If unresolved, disputes may be submitted to mediation

  3. Legal action may be pursued as a last resort

In the event of a dispute:

  1. Contact us first at admin@theremotecareerhub.com to seek an amicable resolution

  2. If unresolved, disputes may be submitted to mediation

  3. Legal action may be pursued as a last resort

17. Severability

17. Severability

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

18. Entire Agreement

18. Entire Agreement

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Remote Career Hub regarding use of our services.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Remote Career Hub regarding use of our services.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Remote Career Hub regarding use of our services.

19. Contact Information

19. Contact Information

19. Contact Information

For questions about these Terms of Service, please contact us:

Remote Career Hub
Email: admin@theremotecareerhub.com
Phone: +260771325245

For questions about these Terms of Service, please contact us:

Remote Career Hub
Email: admin@theremotecareerhub.com
Phone: +260771325245

For questions about these Terms of Service, please contact us:

Remote Career Hub
Email: admin@theremotecareerhub.com
Phone: +260771325245

20. Acknowledgement

20. Acknowledgement

20. Acknowledgement

By registering for our workshops or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

By registering for our workshops or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

By registering for our workshops or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.